Australia’s aged care shift to new Support at Home Program

How Home Care Is Changing in 2025 — What You Need to Know & How LiveWell Can Guide You

1. Australia’s Home Care System Is Undergoing Major Change

From July 2025, Australia’s aged care system will shift to the new Support at Home Program, replacing current Home Care Packages. These reforms aim to deliver clearer pricing, fairer funding, and more personalised support for older Australians.

If you’re feeling unsure about what these changes mean—or how they affect your current services—you’re not alone. Thousands of seniors and families are looking for guidance during this transition.

At LiveWell Homecare Services, we help you navigate these updates with clarity, confidence, and care.

2. What the New Support at Home Program Means for You

The Support at Home Program introduces:

• New funding classifications based on individual care needs

• Transparent pricing rules and future price caps

• Simplified service agreements

• More flexibility in choosing and switching care providers

• Better accountability and quality control for providers

These changes are designed to help older Australians receive the right level of support—without confusion or hidden costs.

3.Worried About Your Current Provider? You Have More Control Than You Think

Many Australians don’t realise they can change home care providers at any time if their needs aren’t being met.

Common reasons people switch include:

• Slow response times

• Poor communication

• Lack of personalised care

• Limited service options

• Unexplained fees

• Difficulty understanding the system

If this sounds familiar, you’re not stuck. Under the new Support at Home reforms, you have full choice and flexibility over the services you receive.

4.Book a Free Consultation — Understand Your Options

LiveWell offers free, obligation-free consultations to help you:

• Understand the latest aged care reforms

• Review your current Home Care Package

• Learn how the Support at Home Program affects you

• Explore your rights and service choices

• Receive personalised advice based on your care needs

Our team provides clear explanations, simple guidance, and compassionate support—whether you stay with your current provider or switch to us.

 5. Why Choose LiveWell Homecare Services?

We deliver care built on:

• Humanity

• Integrity

• Inclusion

• Safety

We are committed to making sure you Live Well—Your Way.

 Ready to Explore the Changes? We’re Here to Help

Book your free consultation today:

📞 1300 086 686
📧 info@livewellaustralia.com.au